May 14, 2021
For many years Walmart has eschewed offering high-fashion merchandise, but all that is changing—and on May 13, the Bentonville, Arkansas-based mega-retailer revealed plans to acquire Zeekit, a virtual fitting room platform that it hopes will enhance the social shopping experiences for online customers, Forbes reports.
“Over the last few years, we’ve been working hard to expand our apparel assortment to include quality, on-trend, and accessible fashion to help customers outfit their closets, no matter their personal style or budget,” said Denise Incandela, executive vice president of Apparel and Private Brands at Walmart-U.S., in a blog post. “But, in an increasingly online driven category, customers not only want variety in styles, they also want an inspiring and personalized digital experience.”
Zeekit, a female-founded Israeli-based startup company, is seen as facilitating that experience while smoothing away the pain points of ill-fitting purchases that ultimately lead to costly returns.
Indeed, Forbes reports, Walmart realized it was missing an enormous opportunity to sell consumers well-designed apparel at higher price points—something competitor Amazon has been doing, both by attracting brands to its e-commerce site, and launching its own private labels.
“Virtual try-on is a game changer and solves one of the most difficult things to replicate online—understanding fit and how an item will actually look on you,” Incandela said. “Zeekit will help us deliver an inclusive, immersive and personalized experience for our diverse customer base.”
Walmart said it has elevated its fashion sensibility with exclusive labels Free Assembly, Sofia Jeans by Sofia Vegara, and Scoop. The retail giant also has expanded its assortment of national brands with Free People, Champion, and Levi Strauss. Other other private labels include Time and Tru, Terra & Sky, Wonder Nation, and George. There’s also plus-size label Eloquii Elements.
When the experience is live on Walmart, customers will upload their photo or choose from a series of models that best represents their height, shape and skin tone, to instantly see themselves in clothing items. They can share their virtual outfits with friends, bringing a social experience to digital shopping.
Zeekit’s scalable technology can be integrated into Walmart’s digital products, and can be used to create other fashion experiences—including building a virtual closet and mixing and matching clothing to see how a top might look with a pair of pants. This is achieved by bringing real time image technology, computer vision and AI to the world of fashion. It can also help increase customer loyalty and return visits as it makes buying fashion online easier and more predictable.
“Zeekit’s impressive technology has been trialed by many top brands and retailers in the fashion industry,” Incandela said. “It uses real-time image processing to map a person’s image into thousands of segments. Clothing is processed in a similar manner and the equivalent points of the two are mapped into one final simulation. These exciting technologies add a social element to the digital experience, allowing our customers to bring their unique personalities and preferences to shopping.”
Zeekit’s founders, CEO Yael Vizel, chief technology officer Alon Kristal, and vice president of research and development Nir Appleboim will join Walmart when the deal closes, bringing their extensive experience to the retail behemoth.
Research contact: @Forbes