Posts tagged with "Meg Mathesa"

Starbucks and Grubhub launch delivery partnership

June 10, 2024

On Thursday, June 6, Starbucks and Grubhub announced a partnership to bring Grubhub delivery to Starbucks customers nationwide. Starbucks is the most searched merchant not yet available on Grubhub’s Marketplace and, through this partnership, both brands will provide customers with the convenience of having their Starbucks orders delivered right to their doors, reports Starbucks Stories.

Beginning in June, Starbucks Delivery with Grubhub will roll out to select markets in Pennsylvania, Colorado and Illinois, with national availability anticipated by August. 

“Customer demand to get Starbucks delivered continues to increase, as evidenced by double-digit growth in the U.S. delivery business this past quarter, indicating that our customers continue to want convenience in their everyday lives,” said Meg Mathes, vice president of Orders & Delivery at Starbucks. “Our new partnership with Grubhub will help fuel this growth by increasing availability of Starbucks products to Grubhub’s tens of millions of customers, via a leading delivery provider.”

“By joining forces with a beloved national brand like Starbucks, we’re offering customers more of what they want on Grubhub while strengthening our enterprise offering and growing our merchant supply in markets nationwide,” said Liz Bosone, VP of Enterprise Partnerships at Grubhub. ”We’re proud to offer national and independent restaurants on our platform—a complementary duo—to give customers more choices and build loyalty.”

Starbucks Delivery will be accessible through the Grubhub mobile app, available on iOS and Android devices, in addition to Grubhub.com. Customers can track their orders through Grubhub from preparation to drop off. 

To ensure quality and assist with delivery, Starbucks developed multiple packaging solutions—including two-cup to-go trays and improved shopper bags, that are used for delivery orders and enable delivery drivers to easily transport multiple beverages at a time.

Customers can order most of the Starbucks menu—including seasonal beverages and food—through Grubhub. Additionally, customers can customize their orders just as they would at Starbucks within the Grubhub app, including the ability to choose the amount of espresso shots, flavor, the type of milk and espresso roasts.

Grubhub+, Grubhub’s $9.99 monthly membership program, provides customers ordering from Starbucks on Grubhub with $0 delivery fees on eligible orders, lower service fees, and exclusive offers. Standard delivery and service fees apply for all other customers. 

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with over 38,000 stores worldwide, the companyclaims to be the premier roaster and retailer of specialty coffee in the world.

Grubhub is part of Just Eat Takeaway.com and is a leading U.S. food ordering and delivery marketplace. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Research contact: @Starbucks