Posts tagged with "Hello Fresh"

HelloFresh to stop buying coconut milk from Thailand amid claims of monkey labor

March 20, 2023

HelloFresh, the Berlin, Germany-based meal kit company, has announced that it will stop using coconut milk from Thailand later this year, after allegations by the animal rights advocacy group PETA of the use of forced monkey labor in the coconut industry there, reports The New York Times.

Abby Dreher, a spokeswoman for HelloFresh, confirmed that “out of an abundance of caution” the company had decided not to buy coconut milk from Thailand starting later this year. The decision was made in December and was made public last week.

Walmart, Costco and other large American retailers have halted sales of Chaokoh coconut milk, a Thai brand; but HelloFresh has pledged to stop using coconut milk from Thailand entirely.

The announcement,  reported earlier by Axios, comes after People for the Ethical Treatment of Animals published a report last November claiming monkeys were being abused at dozens of coconut retrieval operations that it said its investigators had visited in nine provinces in Thailand. PETA has long claimed that monkeys in Thailand are forced to climb tall trees for hours and to pick coconuts that will be used to make products such as coconut milk, flour, and oil.

PETA also claims that young monkeys are taken from their families to support the harvest. Abducting a wild animal is illegal in Thailand. The Thai government did not immediately respond to a request for comment on Tuesday.

In the report, PETA said that two of HelloFresh’s suppliers in Thailand relied on the labor of exploited monkeys. The New York Times was unable to confirm details of the PETA investigations independently.

“We have been in an ongoing dialogue with PETA ever since and continue to remind our suppliers, from whom we received written confirmation that they were not using monkey labor in their supply chain, of our high standards,” Dreher said. “Under no circumstances do we tolerate any form of animal abuse in our supply chain.”

In an email to PETA that was obtained by The New York Times, HelloFresh confirmed last month that it would stop buying Thai coconut milk by the summer of 2023 and would seek new suppliers based outside of Thailand.

In a study published in 2021 in the Journal of Applied Animal Behavior Science, researchers interviewed 89 coconut farmers working in three provinces in Thailand. They found that the macaque monkeys worked every day of the week and “typically climbed more than 50 coconut trees” to harvest between 500 and 1,000 coconuts each day.

The Thai embassy told Axios last week that “both the Thai government and the industry are making sure that coconut milk exported from Thailand is not obtained from the use of monkey labor.”

In a government document from last August, the embassy said it was establishing a program, called “Monkey Free Plus,” that would “not only certify coconut plantations on food safety system but also assure that monkeys are not used for harvesting.” The embassy also said it was “promoting hybrid dwarf coconut trees for new planting,” whose short trunks meant that harvesting coconuts would “no longer require monkey labor.”

Research contact: @nytimes

Meal kit mania: Feasts for foodies

March 30, 2018

Most of us would love to be gourmet cooks, if we only had the time, money, knowledge, and flair that are required. But now, as long as you have the money and a few pots and pans at home, you can pretend to be Martha Stewart and nobody will be the wiser.

Indeed, a plethora of companies are competing to help you prepare an epicurean feast—among them, Plated, Blue Apron, Hello Fresh, Home Chef, Purple Carrot and Peach Dish.

While the food retail landscape isn’t one that sees an over-abundance of frequent, market-shifting innovation, meal kits are proving to be just that, according to polling of U.S. households by Nielsen—which has discovered that fully 25% of the U.S. population would consider trying a meal kit within the next six months and that 9% (or 10.5 million households) have done so already.

Of the 9% of Americans who have tried a meal kit, 6% have purchased exclusively online. And as a result, online meal kit companies are seeing tremendous growth.

These new companies are capitalizing on consumer desires for fast and fresh, in addition to the growing popularity of pre-portioned ingredients for complete meal prep at home.

What’s more, traditional retailers also are enjoying success with a range of in-store meal kit offerings. Notably, in the year ended 2017, in-store meal kits generated $154.6 million in sales, posting growth of more than 26% year-over-year. For context, total brick-and-mortar sales for center-store edibles (grocery, dairy, frozen foods) dipped 0.1% last year to $374 billion.

Interestingly enough, the Nielsen study found that more than one-fourth (26%) of meal kit users already classify themselves as gourmet cooks. By comparison, only 16% of U.S. consumers consider themselves to be gourmet cooks—highlighting the notable appeal of meal kits to this consumer segment.

On the flip side, 15% of Americans consider themselves frozen foodies, yet only 9% of frozen food consumers are meal kit users.

What do meal kit buyers want? Nearly 60% say value for the money is extremely important, and almost half (49%) say low-cost items are important. In terms of what they experience across the meal kit landscape, 56% of consumers disagree that meal kit services are affordable for everyone.

For retailers and pure-play meal kit providers alike, this insight suggests that they need to clearly articulate the value their offerings provide when pitted against traditional options.

Research contact: genevieve.aronson@nielsen.com

Shop local, grocery customers say

February 14, 2018

About two-thirds (64%) of shoppers are ”very/extremely satisfied” with their local supermarket, based on findings released from the third annual National Grocery Shoppers Survey. In fact, more than 80% of shoppers prefer their local store to an online/delivery alternative, such as Peapod or Hello Fresh.

Additionally, independent grocers are strongly associated with friendly employees, quality meats and produce, and easy-to-navigate layout.

The study was conducted among 3,000 U.S. adults by Nielsen on behalf of the National Grocers Association (NGA), the trade association representing the independent supermarket industry.  This year’s survey reflects consumer attitudes and behaviors from both The Harris Poll consumer panel and Nielsen’s panel-based Independent Grocer Shopping database, a new subset of the Nielsen Homescan panel, making this the largest and most developed view into today’s independent grocery shopper, the researchers said.

“There’s no doubt that the supermarket industry is rapidly changing, either because of the growth of e-commerce or the explosion of new formats, along with shifting consumer trends. However, independent grocers are nimble enough to quickly overcome obstacles and with strong ties to their communities, they know what consumers want and need,” said NGA President and CEO Peter Larkin.

Among the other key findings:

  • E-commerce insights: Even those who prefer to shop online do additional shopping in-store (68%), with the majority of their purchases (75%) done at the store. Convenience is the main reason for shopping online for groceries, while the need to see items and concerns about freshness are the biggest barriers to online shopping.
  • Health and Wellness: The majority of Independent shoppers (63%) expect their grocery stores to support them with a healthier lifestyle. The top recommendations included: Instructions on how to cook with certain foods (28%); help with label reading including ingredients and nutritional claims (25%); and general guidance on food that gives good nutritional value for the dollar (23%). Shoppers were almost split on where healthy foods should be displayed, with 58% saying that healthy food alternatives should be shelved alongside other food items, compared to 42% who think healthy food should be in its own section, separate from main aisles.
  • Areas that are valued most: Shoppers value low prices, quality meats and produce, friendly staff, cleanliness, and offers of locally grown produce and other packaged goods. Almost 7 in 10 shoppers (67%) have no plans to switch from their independent stores.

Finally, you cannot poll shoppers and avoid complaints. Respondents said that independent supermarket operators need to improve their website usability, with consistent pricing online and offline, the same products online and in-store, and an easy-to-use smart phone app.

Research contact: communications@nationalgrocers.org