Posts tagged with "GrubHub"

Starbucks and Grubhub launch delivery partnership

June 10, 2024

On Thursday, June 6, Starbucks and Grubhub announced a partnership to bring Grubhub delivery to Starbucks customers nationwide. Starbucks is the most searched merchant not yet available on Grubhub’s Marketplace and, through this partnership, both brands will provide customers with the convenience of having their Starbucks orders delivered right to their doors, reports Starbucks Stories.

Beginning in June, Starbucks Delivery with Grubhub will roll out to select markets in Pennsylvania, Colorado and Illinois, with national availability anticipated by August. 

“Customer demand to get Starbucks delivered continues to increase, as evidenced by double-digit growth in the U.S. delivery business this past quarter, indicating that our customers continue to want convenience in their everyday lives,” said Meg Mathes, vice president of Orders & Delivery at Starbucks. “Our new partnership with Grubhub will help fuel this growth by increasing availability of Starbucks products to Grubhub’s tens of millions of customers, via a leading delivery provider.”

“By joining forces with a beloved national brand like Starbucks, we’re offering customers more of what they want on Grubhub while strengthening our enterprise offering and growing our merchant supply in markets nationwide,” said Liz Bosone, VP of Enterprise Partnerships at Grubhub. ”We’re proud to offer national and independent restaurants on our platform—a complementary duo—to give customers more choices and build loyalty.”

Starbucks Delivery will be accessible through the Grubhub mobile app, available on iOS and Android devices, in addition to Grubhub.com. Customers can track their orders through Grubhub from preparation to drop off. 

To ensure quality and assist with delivery, Starbucks developed multiple packaging solutions—including two-cup to-go trays and improved shopper bags, that are used for delivery orders and enable delivery drivers to easily transport multiple beverages at a time.

Customers can order most of the Starbucks menu—including seasonal beverages and food—through Grubhub. Additionally, customers can customize their orders just as they would at Starbucks within the Grubhub app, including the ability to choose the amount of espresso shots, flavor, the type of milk and espresso roasts.

Grubhub+, Grubhub’s $9.99 monthly membership program, provides customers ordering from Starbucks on Grubhub with $0 delivery fees on eligible orders, lower service fees, and exclusive offers. Standard delivery and service fees apply for all other customers. 

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with over 38,000 stores worldwide, the companyclaims to be the premier roaster and retailer of specialty coffee in the world.

Grubhub is part of Just Eat Takeaway.com and is a leading U.S. food ordering and delivery marketplace. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Research contact: @Starbucks

Amazon and Grubhub strike deal to bring restaurant delivery to Prime members

July 7, 2022

Amazon  has agreed to add Grubhub to its suite of Prime services in the United States,  in a deal that also gives the e-commerce giant the option to acquire a small stake in the parent of the food-ordering company, reports The Wall Street Journal.

Grubhub’s parent, Netherlands-based Just Eat Takeaway  tells the Journal that Amazon has an initial option to take a 2% stake in U.S.-based Grubhub; and U.S. Prime members can have their delivery fees waived from select restaurants.

What’s more, Amazon has the opportunity to bump up its total stake to 15% of Grubhub, based on performance terms focused on adding new customers, Just Eat notes.

Just Eat still will own Grubhub and will continue exploring a full or partial sale of Grubhub, it comments. The deal will renew annually unless either Amazon or Just Eat terminates it and it is expected to materially add to Grubhub’s business next year, Just Eat said.

The deal brings Amazon further into food-related services through its Prime membership program. The online commerce giant has provided grocery benefits to Prime members under its Whole Foods Market division as a way to make its annual subscription program more valuable.

“The value of a Prime membership continues to grow with this offer,” Jamil Ghani, vice president of Amazon Prime, told the Journal.

Amazon last year said that millions of Prime members in the U.K. and Ireland would get discounts through U.K. food delivery firm Deliverooin which Amazon invested in 2019.

Amazon will offer Prime members a subscription to Grubhub’s membership program for a year—which includes free delivery from a network of restaurants, as well as other discounts.

Shares of Just Eat surged 22% in European trading on Wednesday, July 6. In early U.S. trading, shares of rival DoorDash  fell 9.9%; and Uber Technologies, another food delivery provider, declined 4.4%, with major stock indexes mixed. Amazon shares were slightly lower.

Grubhub CEO Adam DeWitt said the deal will introduce new customers to the company’s membership program and bring more business to restaurants and drivers that work with Grubhub.

Just Eat said in April that it would consider a full sale of Grubhub after acquiring Grubhub in a $7.3 billion deal that closed last year. Activist investor Cat Rock Capital Management, Just Eat’s third-largest shareholder according to FactSet, has pressed the company to focus on its European markets, and sell Grubhub.

Research contact: @WSJ

Too much of a good thing: Girl Scouts stuck with over 15 million boxes of unsold cookies

June 17, 2021

The Girl Scouts are struggling to sell a heaping pile of extra cookies: 15 million boxes of them, to be exact, according to a report by The New York Times.

Troops with armfuls of cookies used to be a fixture outside grocery stores and on people’s doorsteps. But this year, those cookies are stuck in warehouses after Girl Scouts of the USA was confronted with two major obstacles during the pandemic: membership has declined, and the scouts had to abandon their usual in-person selling methods.

Those problems left the national organization with millions of extra Thin Mints, Samoas and other signature treats. Around 12 million of the 15 million surplus cookies never left the bakery warehouses in Kentucky and Indiana, the Girl Scouts said in a statement on Tuesday, June 15.

“Given that a majority of cookies are sold in person by girls at booths or other face-to-face methods, a decrease in sales was to be expected,” Kelly Parisi, a Girl Scouts spokesperson, said in the statement.

The organization sells around 200 million boxes per year at about $5 a box. The Girl Scouts have been selling cookies for over a century.

“It’s exceedingly rare to have significant excess inventory, but the pandemic greatly impacted our cookie program,” Parisi said.

Confronting declining sales, the Girl Scouts announced in January that they were teaming with Grubhub to sell and deliver cookies. The delivery service agreed to waive the fees that it usually charges.

While this year’s surplus is much larger than usual, Parisi said the organization had dealt with previous cookie gluts by donating extra boxes to the military or to emergency medical workers.

And of course, Girl Scout cookies are available to civilians on the organization’s website. The organization debuted a new variety of cookies this year: Called Toast-Yay!, they’re shaped like slices of toast and dipped in icing.

Research contact: @nytimes