Label-free returns are coming: UPS buys reverse logistics company Happy Returns from PayPal

October 27, 2023

United Parcel Service (UPS) has agreed to acquire software and reverse logistics company Happy Returns, based in Los Angeles, from PayPal, reports The Wall Street Journal.

Financial terms of the deal have not been disclosed—but Atlanta-headquartered UPS said the acquisition is expected to close in the fourth quarter.

UPS Chief Executive Carol Tomé said that—by combining Happy Returns’ digital experience with the package-delivery company’s small package network and brick-and-mortar locations—label-free returns will soon be available at thousands of locations in the United States.

The disclosed acquisition comes nearly a month after UPS said it would acquire MNX Global Logistics, bolstering its healthcare products distribution operations.

Research contact: @WSJ