How Target is courting pet owners with a collection designed by ‘fur-fluencers’

September 13, 2024

Target has partnered with a range of famous designers over the past quarter century, helping to bring high-end ideas to affordable retail. The big-box store’s latest limited-time collaboration, launching September 21, takes a different approach: Rather than work with the Mizrahis and Schoulers of fashion, the company has shifted focus to the world of Malteses and Shih Tzus, reports Retail Dive.

FormalThe retailer has partnered with six social media pet influencers—or “fur-fluencers” —on its first exclusive collection for pets. The strategy is a sign of the rising significance of creator culture to brands, a trend that has led companies like Target to shake up their internal marketing.

The Cuddle Collab, which spans a half-dozen product capsules themed to each influencer partner, along with more general pet items, attempts to better recognize the 70% of Target shoppers who own a furry friend, per internal company data.

Marketing behind the effort—including Target’s first reality-TV-styled social content, national ads starring Bull Terrier mascot Bullseye and strategic out-of-home (OOH) placements—is intended to provide a bit of levity as America. remains gripped in division. Target’s internal creative team is behind the campaign that puts viewers in the point-of-view of their pets.

“We think people are going to need a lot of outlets this fall. They’re going to need some happiness, they’re going to need some lightness,” said Michelle Mesenburg, a Target veteran who stepped into the newly created role of senior vice president of Creative and Content in July. “If there’s one thing that almost all of us can agree upon, that’s the unconditional love of pets.”

A five-part social series, dubbed “The Pets of Tarjay,” takes a cue from reality TV tropes and is part of Target’s renewed efforts to provide entertaining content to smartphone-glued consumers. Target is also producing videos where creators will comment live on the episodes, mirroring the tertiary media ecosystem that’s surfaced around actual reality TV.

“The advent of content and creators out in the world and social has largely reshaped how we think about creative,” Mesenburg said. “We are intentionally bringing our social content and creative collaboration teams, who work largely with talent, together with our in-house creative team. It’s going to allow us to think more holistically about the total landscape of storytelling and creativity.”

Beyond “The Pets of Tarjay,” Target is leaning heavily into its influencer team to spread word of The Cuddle Collab. The “fur-fluencers” comprise six dogs and five cats that have accrued millions of followers on platforms like Instagram. Partners include: therapy puppies Ellie and Emma; “modern” cat trio Zelda, Titus and Brave; food-focused dog Popeye; fashion-oriented dogs Ghost and Wren; self-care promoting Maple Cat; and dog-and-cat combo Baloo and Pan.

With prices starting at $3, the collections span an array of over 180 items, from pet essentials like beds, bowls, and treats to accessories that can be matched with human owners, including a charm bar centered on personalization.

The Cuddle Collab lookbook is available to view today on Target.com and via the brand’s app ahead of the formal launch later in September. The assortment will be available for several weeks. or while supplies last.

“Target is known for fashion collaborations. There are some elements in this collection that go above and beyond our everyday assortment when it comes to fashion,” said Mesenburg.

Target’s bid to connect with pet owners is a natural fit for one of its most recognizable brand assets: dog mascot Bullseye. An ad campaign appearing on social, linear TV and streaming, “Pet Takeover,” shows the white-coated canine sneaking into a Target and letting animal companions—including one pig—in through a secret door to peruse The Cuddle Collab goods.

Real pets were used in the commercial, which was shot on location at a Target (although only service animals are allowed during regular shopping hours). Agency EssenceMediacom handled media.

Target is placing billboards in large metro areas with high pet ownership, such as New York City, Los Angeles, and Dallas. Ads will appear adjacent to dog parks to connect with pet owners; while some in New York and LA will feature an interactive scavenger hunt game.

Research contact: @RetailDive