Beauty shoppers spend 80% of ‘purchase experience’ looking at ads, articles, social media

July 17, 2018

A relatively self-serving study sponsored by Condé Nast—publisher of such magazines as Allure, Glamour, Self, Vogue, and W—has found that, in the beauty category, consumers spend 80% of their time in the “pre-search” or “influence” phase of shopping, with a spate of publications, social media, advertising, and celebrities affecting their final purchases.

The study, fielded by the research firm Tapestry and posted on Retail Dive on July 16, found that, similarly, fashion consumers spend 69% of their time in the pre-search stage and are most motivated by advertising; as compared to tech consumers, 65% of whom are influenced by ads “outside of their buying needs.”

Interestingly enough, both beauty and fashion buyers say a couple of brands are “top of mind”—even before they start looking. Fully 79% of respondents admitted they had brands in mind before their search—and 69% pay more attention to ads from sources they know and trust. In fact, more than half of shoppers (52%) spend their full decision time deciding between just two brands.

The outliers? Fifty-three percent of fashion consumers and 64% of 13- to 17-year-old shoppers purchase the brand they first considered.

With influential beauty and fashion publications in its inventory, Condé Nast found that its brands have three times more influence on consumer decisions than Google and Facebook, with three in four respondents saying they trust Condé Nast brands to recommend products. More than 90% trusted Glamour, GQ and Vogue for fashion recommendations; as well Glamour and Allure for cosmetics. Indeed, Consumers were 50% more likely to list a Condé Nast brand in the pre-search phase and think more highly of brands that advertise with Condé Nast, compared to Google and Facebook. Specifically, Condé Nast is 26% more likely to drive purchase intent than tech giants Facebook and Google, based on the study findings.

Other research has revealed that social media plays a major role in driving purchases, especially among younger consumers. A Yes Lifecycle Marketing report released last year found that 57% of consumers across different generations say social media influences their shopping decisions; while 80% of Gen-Zers and 74% of Millennials said social channels influence their shopping. Instagram was a key driver of fashion, beauty and style-focused purchase for 72%, a 2017 Dana Rebecca Designs survey found.

Research contact: @CondeNast

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