April 28, 2022
After years of resisting DIY repairs, Apple opened a new online store on Wednesday, April 27, where anyone can view repair manuals and order replacement parts and tools for certain recent devices.
The new Self Service Repair Store sells screens, batteries, cameras, and other parts to fix some issues with iPhone 12 and 13 models and 2022’s updated iPhone SE. Later this year, it will stock parts and tools to fix Macs that have Apple silicon chips.
Just don’t expect to save much money doing repairs yourself. Buying parts to fix an iPhone 12 Mini on your own would cost only $3 less than having your out-of-warranty device fixed at an Apple Store, for instance. And you’d still have to pay for tools.
Apple has been known for its tight control of the repair process. For years, you needed to go to an Apple Store or authorized service provider for Apple-approved fixes that were often more expensive than repairs at independent shops. Taking your device to an independent repair technician—or cracking it open yourself—could void whatever warranty you had left.
While anyone can buy the parts and tools, Apple expects them to mainly be used not by consumers, but by technicians who have experience repairing electronic devices.
Research contact: @WSJ